18
Mar

Covid-19 (Coronavirus) updates and information for tenants

As a result of the continually developing outbreak of Covid-19 (Coronavirus), and in line with Government advice, we've made a number of changes to how we operate in order to control the spread of the virus and protect both you and our staff. We have set up a special web-page here, which is updated regularly, so please visit this to see the latest information for tenants. Some of the changes…
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  • Shining a light on Hillcrest’s heroes: Income Management

    Posted: 6th April 2020

    To help improve our repairs service we will be changing the number of categories we have for reported repairs from three (emergency repair – 4 hours, urgent repair – three working days, and routine repair – 10 working days) down to two categories. The categories will now simply be emergency…

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  • Free family activities to keep you occupied during the lockdown

    Posted: 3rd April 2020

    To help improve our repairs service we will be changing the number of categories we have for reported repairs from three (emergency repair – 4 hours, urgent repair – three working days, and routine repair – 10 working days) down to two categories. The categories will now simply be emergency…

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  • Covid-19 and bin collections – some helpful updates

    Posted: 2nd April 2020

    To help improve our repairs service we will be changing the number of categories we have for reported repairs from three (emergency repair – 4 hours, urgent repair – three working days, and routine repair – 10 working days) down to two categories. The categories will now simply be emergency…

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  • Shining a light on our Hillcrest heroes: HEAT

    Posted: 2nd April 2020

    To help improve our repairs service we will be changing the number of categories we have for reported repairs from three (emergency repair – 4 hours, urgent repair – three working days, and routine repair – 10 working days) down to two categories. The categories will now simply be emergency…

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  • Customer service unavailable Friday 3rd April, from 1pm

    Posted: 1st April 2020

    To help improve our repairs service we will be changing the number of categories we have for reported repairs from three (emergency repair – 4 hours, urgent repair – three working days, and routine repair – 10 working days) down to two categories. The categories will now simply be emergency…

    Read More