You may have heard that energy supplier Our Power fell into administration last week. To find out more, you can read our post here.
If you were an Our Power customer, we can now confirm your supply will be taken over by Utilita, who will be in touch with all customers shortly.
If you were an Our Power customer and have electric storage heating in your home, there may be some issues with how you are billed as this system is not currently supported by Utilita. Our advice in these circumstances would be to consider switching to another supplier.
To give you more information, we have created a factsheet on how to switch supplier – please click the link below to view this:
Factsheet: How to switch energy supplier
As you can imagine there is a high demand on our advice services at the moment, however If you think you may need help with switching your energy supplier please contact us on 0300 1232640, or email us at customerservice@hillcrestha.org.uk.