Last year, we sent a survey to all tenants to find out how you would like to contact us when Covid-19 restrictions eased. Nearly 1,000 of you responded and told us that your preferred way to get in touch is by telephone or email. However, we do understand that sometimes you’ll want to meet us face to face, so we are now offering appointments for tenants at our Perth office. To make an appointment, contact the housing teams by phoning 0300 123 2640 or email customerservice@hillcrest.org.uk.
We also hope to be able to offer in-person appointments at our Edinburgh office by the end of the summer and our Arbroath office by the end of autumn.
Due to the recent closure of our Dundee South Ward Road office, which is being redeveloped into a Wellbeing facility, we are looking at other suitable sites to hold face to face meetings with tenants who live in the Dundee area.