Aims & values

Our key aims:

  • Provide good quality, well maintained housing at affordable rents.
  • Contribute to building sustainable communities where people want to live and are able to thrive.
  • Assist in the relief of homelessness and contribute to achieving the Scottish Government targets.
  • Provide quality, creative, responsive care and support services to people with a range of varying needs.
  • Contribute to wider, social, economic and environmental well-being.

Our key values:

  • Put people at the heart of our services and activities.
  • Value and harness the voluntary contribution on Boards within the Group, through other mechanisms, and in organisations we partner with.
  • Respect staff, provide good comparable conditions of employment and encourage continuous learning and personal development.
  • Use care and courtesy when dealing with the public, tenants, partners and each other within the Hillcrest Group.
  • Treat everyone with fairness, respect and dignity and take action when there is inequality.
  • Involve, listen and learn from customers in our care, housing and social enterprise activities.
  • Work in partnership with all organisations with similar or overlapping objectives.
  • Aspire to excellence in all our activities and services and the highest standards of performance, probity and accountability.
  • Be a learning organisation that seeks to be creative and innovative in the fields of housing, care and social enterprise.
  • Make an impact on our work to improve individual’s quality of life and foster community well-being.