Aims & Values

Our key aims

  • Provide good quality, well maintained housing at affordable rents

  • Contribute to building sustainable communities where people want to live and are able to thrive

  • Assist in the relief of homelessness and contribute to achieving the Scottish Government’s target by 2012

  • (Through a subsidiary) provide quality, creative, responsive care and support services to people with a range of varying needs

  • Contribute to wider, social, economic and environmental well-being

Our key values

  • Put people at the heart of our services and activities

  • Value and harness the voluntary contribution on Boards within the Group, through other mechanisms, and in organisations we partner with

  • Respect staff, provide good comparable conditions of employment and encourage continuous learning and personal development

  • Use care and courtesy when dealing with the public, tenants, partners and each other within the Hillcrest Group

  • Treat everyone with fairness, respect and dignity and take action when there is inequality

  • Involve, listen and learn from customers in our care, housing and social enterprise activities

  • Work in partnership with all organisations with similar or overlapping objectives

  • Aspire to excellence in all our activities and services and the highest standards of performance, probity and accountability

  • Be a learning organisation that seeks to be creative and innovative in the fields of housing care and social enterprise